Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We HIGHLY recommend shipping with our DHL option when shipping outside of the United States. This is the only option that will allow tracking information to your destination. We are not responsible for any lost or held up packages or any additional custom charges you may incur.

It depends on where you are and what shipping option you select. We process your order within 2 business days of receiving it. Once it's to the post, it is completely out of our hands and in the control of the shipping carrier. We have noticed that it typically takes anywhere from 3 to 5 days to ship from our location here in Los Angeles to New York City and it could take up to two weeks+ to ship overseas. Delivery details will be provided in your confirmation email.

We know you’ll love our products as much as we do… that’s one reason why our current return rate is so low. We want to make sure that you’re 100% happy with our products and your purchasing experience.

If for any reason you’re not completely satisfied, just return your products within 14 days of delivery date and we’ll issue a full refund for UNOPEN/UNUSED products and a partial refund for USED products. Any returns postmarked after 14 days of delivery date are not eligible for any refunds.  (Note: This policy applies to only domestic orders, we do not refund international orders.)

TO RECEIVE A RETURN SHIPPING LABEL PLEASE CONTACT US.

Some "all natural" skincare companies actually put fillers and chemicals in their products. As long as a certain percentage is actually all natural, they can legally state that claim. Jenette All Natural Skin Care™, however, has absolutely NO fillers or chemicals EVER!  I also takes my line of products to a whole new level with an aromatherapeutic experience. Each product takes you on a sensory journey to new skin. I pride myself on my integrity, not only with my ingredient selections, but also with my sustainability practices.

With regular use of my eco friendly, cruelty-free, all natural products, your skin's immune system will stay strong and balanced. You will fight off bacteria naturally and always have a healthy glow... all while having the peace of mind that you are not contributing to harming our planet!

Yes! Each and every one of my products is designed to fight inflammation, heal acne and prevent future breakouts. The most important thing for healthy skin is BALANCE! Everything you put into and onto your body matters!

NOTE: Your skin will purge anything it needs to purge (aka - breakout) while using our acne targeted products. This is a natural and necessary step in the healing process. After a few weeks of regular use, you will feel your skin breathing better and looking smoother, calmer, and healthier.

Absolutely! My entire line is safe and effective for even the most sensitive skin — especially those who need to fight acne and aging yet can't use harsh AHA's and products with benzoyl peroxide. The most
"aggressive" product is our Just Add Sugar - Cocoa Herbal Infusion Masque, which can be diluted with aloe vera gel for more sensitive skin types.  The best products we have created for sensitive skin types are our Be Clean - Detoxifying Elixir and our Potion No.1 - Anti-Aging Serum. We also have a Sensitive Skin Ritual.

All of my products are pregnancy safe. If you are being ultra cautious, I recommend
limiting the use of my Be Clean Toner (clove) and my Be Clean Elixir (rosemary), especially during your first trimester. I do not feel that there is enough of these extracts to do any harm, however, some doctors may suggest to lean on side of caution.  Also, the Chinese and Korean herbs found in my Magic Matcha - Green Tea Superfood Facial Bar, and both our Just Add Sugar Soap and Masque are very detoxifying, causing your skin may purge during use (which is normal) — but small amounts are recommended during
pregnancy. You also may want to take a close look at our Sensitive Skin Ritual on our site as this could be a good guide during your pregnancy.

My products work well with most other lines out there. My Be Happy - Brightening Toner, as well as my anti-aging serums (Potion No. 1 & Potion No. 2) accentuate any other product line you are using — especially after a peel from a doctor or medical spa. The only products I make with a contraindication to pre and post peels are my Just Add Sugar products (masque and facial bar) and my Matcha Matcha - Green Tea Superfood Facial Bar. These products actively fight off bacteria and can make the skin sensitive to aggressive treatments.

My Be Clean - Detoxifying Elixir was originally designed for my (then) 6-year-old son when he was having severe allergies and I was trying to go completely natural. He couldn't handle straight essential oils, so I created a formula that was safe enough for him to smell and massage onto his face, ears, scalp and feet! The results were incredible and I began using it in my treatment room after extractions. My clients were going crazy, as their skin instantly calmed down, and it took their redness away. This was my new anti-acne solution. Sleep with a few drops of this on each night and your skin and family will thank you!

They are 75% probiotic from lactobacillus strands of the radish root fermentation process. Infused with uplifting aromatherapy, these serums instantly calm, tone and lift your skin.  This should be the very first thing that touches your face each morning after cleansing. That way you're protected from environmental pollution and also preventing cancer-causing radiation damage from entering the dermis! 

Potion No. 1 is about bringing balance to the skin. Anyone with imperfections should be using this serum. Once the skin is healthy and balanced you can move to Potion No. 2, which is a little heavier and more anti-aging.

Yes! And I encourage you to always mist your mineral powder with it after completing your makeup application. This provides an instant "setting" to your powder and helps to balance your pH.

Yes, they are extremely healing when used correctly. They must be pure, high-grade, therapeutic oils used in small amounts with appropriate carriers. I do extensive research on proper extraction and uses of essential oils when formulating any of my products. When essential oils are used correctly they can heal on a cellular level, boost your immune system, help with concentration and fatigue and even help with stress and emotional grievances.